Unquestionably, the people you meet. All of our staff must pass a background check and orientation training before working any position with the public. She knows this city. Some concierge at my hotel (4-star) get about £200 extra from tips per month. 168 Office Concierge reviews. Rewards cannot be shared across multiple accounts. The initial idea is to market to people who live independently but perhaps have given up their drivers license and this can make some tasks challenging. Award Show Tickets, Movie Premiere Tickets, Celebrity Parties, Red Carpet Events, VIP TV Show tickets and Television Show Set Visits, Sports and Adventures and other … ©2019 by 5 Star Concierge. Five Star Concierge helps you manage your properties efficiently and cost-effectively, no matter where you are. offering you the ultimate Customer Service experience. 5 Ways a Hotel Concierge Can Help You Write 5-Star Website Copy. Proudly created with Wix.com. Hotel concierges are known for being emotionally intelligent, observant and proactive. Could a simple gin and tonic come with modified club service, ice cubes with juniper berries frozen inside, housemade tonic water or tonic water that has been specially picked for the type of gin youve ordered because its the perfect balance of qui… If you weren't doing this job, what would you do instead? The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Condé Nast. You must have worked as a concierge in a four- or five-star hotel for at least five years. Anticipate Questions and Concerns. A Premium Concierge Service For Older Adults , Busy Families and Business Owners, Bill Pay, Organizing, Shopping, Dr. ✔   Wait At Your Home For Maintenance or Repair Services. To revisit this article, visit My Profile, then View saved stories. Be a rounded, balanced person—never stop learning. Hotel Concierge Resume Examples. 72 likes. What's the biggest perk of being a concierge? In simple words a concierge assists the guests with everything they need.Being new to a country […] And writing my first blog, who knew? Access to the PTU Appointments, House Sitting, Take Your Pet To The Vet, Holiday Prep, Companionship, House Sitting and Much More. But never be opinionated. I am passionate about providing excellent customer service and a positive client experience to everyone I come in contact with. Frank Laino, the Executive Concierge at the Stafford London, tells us what it's really like being a "keeper of the keys" (including what never to ask a concierge). You will be a key player in every stage of the process-from collecting information and making pre-arrangements to assisting with personal requests during customers stay. The next time you’re writing copy for a website, use these five tips to approach the project like a concierge … and watch your results soar. And it’s not the things we expect, but the things we least expect that make the difference. The Best Food And Drinks To Fight The Cold And Flu . I've been working with Seniors for most of my life and it gives me a great deal of joy and satisfaction. Ad Choices, What It Takes to Become the "World's Best Concierge". Having a bespoke doggy coat made by a Savile Row tailor. Bit more if you are a supervisor or such. All pledges made on a single account will count towards these rewards. We are personal assistants for seniors. [Ticking them off] Shipping a double-decker bus to the United States. We are dedicated to transforming difficult senior living challenges into an adapted environment that gives as much independence back to seniors as possible. That said, a concierge is not a magician. 5 Star Concierge provides service to Eugene, Springfield and the greater Willamette Valley here in Oregon. **What should you never ask a concierge to do? I know first hand who to work with and how to get things done. Seniors 5 Star Concierge is an expert in the field of senior home care. Helping Hands for Seniors, Business Owners, Busy Families and Executives. At 5 Star Concierge our team is trained by Customer Service experts. Hotel Concierge understands hospitality and we are changing the way homes in the short-term market are being leased. A free inside look at company reviews and salaries posted anonymously by employees. The main responsibilities of a concierge is booking of hotels, arranging for transportation facility (taxi, train or flight), etc. An ability to listen and have empathy with the guests. What is that, and how'd you get in? What were some of the best? 5 Star Concierge, LLC. A concierge at a luxury hotel offers luxury services, but you don't have to blow your budget with a tip. Recently I was invited by a very regular guest to join him and his family in Sweden. The perks are exclusive, the hype is real, and what’s known really isn’t published — so let’s do a deep dive into this exclusive club. Below is a list of the top five most important skills for a concierge, as well as attached lists of related skills employers seek in candidates for concierge jobs. Somehow, we cornered the in-demand Londoner and got the scoop on what it's really like to be a "keeper of the keys.". "The concierge makes the impossible possible," says Isabelle Hogan, chef concierge at The Carlyle in New York City, who speaks five languages and has … Let 5 Star Concierge be your support and let us help you check some things off your to do list today. Be resourceful, which requires a good network and a determination not to take no for an answer. Our services are completely customizable and vary from client to client. In a 5 star hotel, you can tip your porter about 5 pounds per bag. Call to set up an appointment for a free consultation at (541) 816-1730. 5 Star Concierge is a first-rate concierge service that provides a full range of personalized, non-medical assistance to older adults and busy business executives and families in the Eugene/Springfield, Oregon area. Our most popular newsletter for destination inspiration, travel tips, trip itineraries, and everything else you need to be an expert traveler in this beautiful world. 5 Star Concierge is committed to getting the job done. We work with families, trustees, guardians, and care facilities to make sure we meet our clients’  non-medical needs. I’m a proud member. Below are 14 things your hotel concierge can do for you, six more they can’t, and four tips for maximizing your moments at the hotel lobby. You will be front of house and the first point of contact, which means that you will need to remain professional and always have a friendly and approachable face. Being a global society, its membership requirements vary from country to country, and in the United Kingdom, they’re very strict. You first need to be proposed and seconded by a member, and then you have a (very tough) interview with the committee. So that you too have a five star experience whether you are staying in an Airbnb, Vacation Rental or wherever. It's a fantastic international organization that connects hotel concierges around the world. 5 Star Concierge is a service oriented business. Heart-Led Concierge recognizes that others in their communities may need to utilize services offered. Have you ever had any strange requests from guests? Superior quality and exceptional customer service are guaranteed when you work with me. It can be a person or a company that provides concierge services. You will need to deliver a 5 star service at all times; ensuring expectations aren’t only met but are exceeded. The responsibilities of the position include : - Shopping and Acquisitions Look below to learn more about the services we provide and let us know if you’d like to learn more, just call (541) 816-1730. Use of this site constitutes acceptance of our User Agreement (updated as of 1/1/21) and Privacy Policy and Cookie Statement (updated as of 1/1/21) and Your California Privacy Rights. Being a global society, its membership requirements vary from country to country, and in the United Kingdom, they’re very strict. 5Star Concierge is looking for talented, career-oriented assistants. Gifts to the account however, do not count. Gift wrapping a Mercedes-Benz sports car for a birthday present. You’ve been a member of the prestigious Society of the Golden Keys since 1987. Your goal is to establ ish trust and confidence, and bring up any special skills or experience you have that would make you a good fit with the client. The Society of the Crossed Keys is a top secret global organisation of concierges operating out of the world's most famous hotels. The work of Heart-Led Concierge is aimed at targeted assistance to mothers with chronic illnesses in the form of professional concierge services and compassionate support as well as sharing holistic topics to help improve your overall wellness. There is no minimum or maximum amount of time we provide care. 5 Star Concierge is a first-rate concierge service that provides a full range of personalized, non-medical assistance to older adults and busy business executives and families in the Eugene/Springfield, Oregon area. I was a Medical Assistant for an internist who cared primarily for seniors. What’s the worst thing about being a concierge? For the services of a hotel porter you need to consider: the floor on which your room is to be found; the distance from the service elevator to your room; the number and weight of your pieces of luggage; and, finally, time elapsed between checking in and your luggage arriving in the room. We are both keen cyclists, and we competed in the famous 300-kilometer midnight ride around Sweden's largest lake. From managing your diary to getting you exclusive access to sold-out shows and overbooked restaurants, a lifestyle concierge service is the answer to helping you balance your professional and personal life, especially in a new city. In his 20-plus years as a concierge, Laino has also collected some serious titles: “Top Concierge Worldwide” by Luxury Travel Advisor, "World’s Best Concierge,” by Virtuoso travel advisors, and "Concierge of the Year" (twice) by Andrew Harper Travel, to name a few. VIP Concierge provides access to the world’s most ultra-exclusive events and experiences. To discover the latest in the city, we talked to Susanne Carter, chef concierge of Forbes Travel Guide Five-Star The Ritz-Carlton New York, Central Park. All rights reserved. As you contribute to Star Citizen and Squadron 42 with pledges, you may earn membership and levels within Concierge, also known as the Chairman's Club. A concierge is the one who performs multi-tasks. You can count on 5 Star Concierge not only to meet, but to exceed your expectations. I have worked as a Five Star Concierge at Rosewood Miramar in Montecito. Hotel Concierges welcome guests in a hospitality establishment and provide a variety of services: offering information about surroundings, calling taxis, handling baggage, making dinner reservations and travel arrangements, and running errands. Most certificate programs for aspiring concierges are designed to train top-tier professionals in the field - those who aspire to work for 5-star hotels or luxury resorts. Let Five Star Concierge be your Caretaker! It is the top tier in their AAdvantage program, given only to those who truly spend more money than almost any consumer.. Yes, it definitely happens. The time you spend with your loved one should be about nothing more than the joy of being with family. American Airlines concierge service: the verdict. Guests often do not know what they want; they might be jet-lagged and stressed. I have also worked in assisted living. About £5.50 in the UK. Any information published by Condé Nast Traveler is not intended as a substitute for medical advice, and you should not take any action before consulting with a healthcare professional. The combination of an apartment and concierge service allows you to enjoy the best of both worlds. **. Begin the meeting by discussing areas where the client needs assistance, such as transportation or meal preparation. You can count on us to be professional, timely, efficient and make sure you’re satisfied every step of the way. Condé Nast Traveler does not provide medical advice, diagnosis, or treatment. 5-star customer support. This was a fantastic experience and helped equip me to later manage a medical equipment company who's primary customer was seniors. I'd be a ski guide in the winter and a professional bike rider in the summer. Have you ever become friends with any of your guests? 5 Star Concierge is a top of the line Concierge/Front Desk service serving South Florida. In a fine hotel, one of the top jobs of the concierge is to anticipate the needs of hotel guests. © 2020 Condé Nast. We help them retain their independence while helping get the "To Do List" checked off. Frank Laino is a busy guy: Not only is he the Executive Concierge at London’s storied Stafford Hotel, he’s also the creator and sole operator of "Secrets of St. James,” a new insider’s tour of London’s most heavily trafficked but least-known neighborhood. A concierge provides guests with information about locations and services outside of the hotel. Give us a call to schedule a consultation to see how we can assist you and save some time @ (541) 816-1730. And arranging for a client to see a Vermeer painting in a private collection. The modern-day concierge or a lifestyle concierge, on the other hand, offers a very personal service around your lifestyle. What are some traits that every concierge should possess? I've been a Girl Scout Leader, a Boy Scout Leader, helped in classrooms and was a principal player on the team that got bond levies passed to improve schools. Managing a rental property or second home can be a lot of work -- especially if you are an out-of-area owner. Our services are completely customizable and vary from client to client. Five-star reviews really matter. Relaxed yet customised: GLINT combines the service of a 5-star hotel with the cosiness and privacy of an apartment in Berlin-Mitte. 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