are two training videos that teach specific things managers can do to build trust and respect. If you don't yet have a preview account, create a limited or unlimited access account. Early intervention by managers has been shown to help prevent potential escalation to serious acts. Gaining the trust and respect of team members is crucial. It has been shown that distinct generational groupings at work have different responses to events – even to the notion of “work” and “jobs” – and exhibit a variety of sometimes difficult to comprehend behaviors and values. Our training topics for supervisors include everything from coaching skills, to effective performance reviews, to managing for employee engagement, and much more. A manager needs to recognize ways to facilitate this effective communication. Delegation is a defining element of a supervisor's role. 10 Leadership Training Topics. Effective Communication Skills in the Workplace. Storytelling. interview, review performance and terminate, , and how to make sure you are the kind of. When you are angry, what are you trying to say? When it comes to managerial success, the importance of communication can not be overstated. Facilitating Classroom Training Sessions Leadership Training 101 for Supervisors and Managers – Getting Started Are You Hurting Your Company When You Promote Employees to First Line Managers? Our training courses cover the fundamentals of management and more specialized topics. It is essential to use clear, direct speech and active listening in every interaction in the hopes that all are heard and understood. Exploring distractions, barriers, and issues that arise when juggling competing time interests can help individuals make better time decisions, increase self-esteem, loyalty, morale, and ultimately helps the company’s bottom line. We provide a variety of trainings that can help. Leadership training is an ongoing process, with enough leadership meeting topics to keep employees busy for months or even years. Interactive examples and exercises allow a learning atmosphere where participants practice easy to manage tools that lead to improved resiliency so they may bounce back from change or life experiences. 1221 Kapiolani Blvd, Suite 730Honolulu, HI  96814 Phone: (808) 597-8222Fax: (808) 597-8230Toll-Free: (877) 597-8222, E-mail: emailProtector.addCloakedMailto("ep_5e8d9b17", 1);Use Our Contact Form >. More money is lost in American industry from untreated addiction than from any other single source, which becomes a human as well as a fiscal accountability issue for managers and supervisors. Managers have the highest level of risk here if they don’t take appropriate action. Approach management training with openness and a creative … A non-judgmental training where participants will learn about the differences between substance use, abuse, misuse, and dependency/addiction, and issues related to recreational use of substances. We require at least one week’s notice when cancelling a training. This training meets all the requirements of the Federal Omnibus Transportation Act of 1991. There are many factors that go into creating or maintaining a workplace environment that promotes respect for others. With the proper training, managers and supervisors see that coaching is all about taking an active role in employee performance, including recognizing what employees are doing well and addressing situations where an employee is falling short. Delegation. The apparent complex nature of change, and how different people react well or poorly, can be simplified by learning why it is important to become resilient. Everyone has a right to work free from harassment, intimidation, and bullying. Strategies will be introduced for addressing problems of alcohol or drug abuse and how to use EAP as well as other available resources. We can’t control time but we can manage it well. Delegation & empowerment: No leader can do everything themselves. Participants can learn methods and strategies to become mindful and aware of their own responses to demanding or complex situations they may face. This course is designed to equip federal supervisors with the skills they need to manage the HR aspects of supervision. But in order to be effective, meetings have to be well run. Ongoing conflict in the workplace is counterproductive and can reduce effective communication between team members as well as cause fiscal risks or lead to violence. Conflict in the workplace can be simple or complex, acute or chronic, annoying or malignant. A list of leadership topics for discussion might include: Leadership Topics for Managers… Make sure you're logged in when you put videos in the queue! Supervisors will gain a deeper understanding of the impact of drug and alcohol use/misuse/abuse on the workforce. Included among the desired managerial behaviors are communicating the “why” behind what you are asking people to do and providing meaningful rewards and recognition when a job is done well. With the proper training, managers and supervisors see that coaching is all about taking an active role in employee performance, including recognizing what employees are doing well and addressing situations where an employee is falling short. Training employees has been shown to keep small incidents from escalating – so they can recognize the types and levels of workplace violence, understand options and what the organization expects, and know ways to remain safe, when to call for help, and when to walk away. Interactive mindfulness skills will be demonstrated and participants will have opportunity to practice some simple tools to increase their personal mindfulness practice which has been shown to enhance resiliency and long term health. There are a variety of reasons your supervisors can be ineffective. training video teaches management what to look for when interviewing potential employees. Leadership Skills for Supervisors. The curriculum for each topic is based upon principles of adult learning, including practical examples, local experiences, and ideas to reinforce the content. L.E.A.D. Coaching is a proven tool for maximizing employee satisfaction and productivity. Harassment and Sexual Harassment Prevention (for Employees). From handling challenging employees and conflict resolution to motivating employees, this library has courses that will help you build and support the supervisors and managers leading your organization. Would I Inspire Me? The following are common types of management training. Coping should move beyond simple survival skills to being able to anticipate change as a normal and manageable part of life and workplace. Assertive communication helps employees build confidence and a shared and more respectful rapport as well as limiting the risks that occur in emotionally unbalanced miscommunications. And today’s manager training? Managing based on employees’ performance and potential is reviewed, with tips for managing top, average, and low performers. Building Trust and Respect. In a management position, you are often faced with many great candidates, having to make decisions that are best for your company. A review of the impact of alcohol and of the other drugs tested for under DOT regulations is presented, as well as an overview of the various professionals involved. Keeping performance discussions positive and making employees responsible for improving their performance will produce the best results. Personal strategies are interactively introduced to help increase resiliency in order to find new responses to existing and future challenges and create a personal self-care anti-stress practice. Is new manager training still important? Educators and anyone working with children face special challenges in establishing positive relationships while also establishing and maintaining healthy, clear and effective boundaries for the safety of the child and the provider. When looking at your peers, it’s not surprising that the common traits of the most successful supervisors include delegating appropriately and supporting their team member’s development. Managers may be surprised by employee reactions to change in the organization. Gaining the trust and respect of team members is crucial. Our free newsletter will be emailed to you each week this year! Whether people rub us the wrong way, push our buttons, or are passive aggressive, we can all learn to recognize when we get triggered, how to best manage strong emotions, and develop ways to keep our cool by learning about the dynamics of anger and ways to communicate more efficiently. Video and FISH! That should look different, too. Approach management training … … Supervisors with leadership skills help bring accountability to their teams by creating a … Effective communication is essential to employee engagement, professional development, and building trust within a team. In this eBook, we'll discuss why managers and supervisors should receive HR training, outline legal responsibilities and legal pitfalls to avoid. Do your managers or supervisors need a refresher course or crash course in essential skills for managing people? Management training is also provided through book clubs at work, challenging work assignments, and coaching from the manager's boss.Many options in management training are identified through the performance development planning process.Options include classes, internal work assignments, field trips, and self-study. Keeping the Good Ones is another excellent video on the topic. Supervisors are taught to recognize the types and levels of workplace violence, how to respond, and to recognize what is not violence but still needs their intervention. These three big topics are all related and a … Capability, commitment and chemistry and three important factors in the hiring process. Tell Me a Story shows how storytelling takes communication to a level where leaders are better able to connect with and energize employees. This entry was posted The stronger the trust foundation you have, the more successful your management strategies will be. We will review what this means, why it matters, how it helps leaders be more present and make better decisions, as well as how mindfulness can increase their emotional intelligence, self-awareness, and ability to find better ways to communicate. The change process from the perspective of the supervisor is reviewed. When it comes to managerial success, the importance of communication can not be overstated. Management … Based on our experience, the best time to enroll managers in training is right when they’ve been promoted, or “just in time.” Relevant leadership training is the antidote to sink-or-swim, a practice that hurts confidence, morale, and your company’s net promoter score. EAP procedures such as voluntary referrals, formal supervisory referrals, and crisis response requests are reviewed. AODA. Are Your Supervisors Effective? After All You’re the Supervisor shows how one new supervisor learns the importance of planning and delegating. Keeping performance discussions positive and making employees responsible for improving their performance will produce the best results. Business success and personal well-being improve when employees and managers are given easy to manage tools that improve communication and self-care. Managers must communicate regularly with employees, know how to give feedback constuctively and be able to listen effectively. Whether you are meeting compliance needs, helping your team become more resilient through change, or teaching soft skills, we can customize you a training that will reinforce the direction(s) you are heading AND remind employees and supervisors of their EAP benefits. Today’s workplaces are more diverse than ever. Becoming mindful and purposefully aware of thoughts, feelings, and decisions in a non-judgmental way serves as a prerequisite for developing insight and wisdom and dealing with everyday challenges. Leadership. Verbal as well as non-verbal communication dynamics are reviewed and this interactive training allows the participant to consider their own style of communication as well as how to interact with someone who has a very different style. Other training topics can be customized for your organization or your training needs. The course design focuses on interactive instructional techniques including short lectures, group discussions and activitie… This training will help participants differentiate between passive, aggressive, and assertive communication styles when working with customers, co-workers, supervisors and other stakeholders; and to find a calm and efficient middle ground between being too “pushy” or holding back with fear, resentment, or frustration. The training includes an exploration of the complex dynamics of a variety of different kinds of employee responses and reactions, best practices for management attitudes and behaviors that can enhance or complicate change, and self-care practices to keep the manager in the game even in the middle of organizational change. Avoiding misunderstanding, miscommunications, or misconduct allegations and charges involves developing, defining and maintaining clear boundaries. Conflicting demands of work and home can sometimes create stress that makes it feel like there’s not enough time to do all you need to do. Proper delegation reduces stress … Interactive learning about diversity, cultural differences, communication, accountability, gossip and bullying, expectations and policies for appropriate behavior, industry standards, fiscal responsibility, and more will provide a foundation for creating a workplace where all feel respected. Suggestions will be provided from first-hand experts, as well as a review of the range of responses and resources available from your EAP. Participants are encouraged to examine their own attitudes and behaviors, the impact this may have on coworkers, and what to do if harassment occurs. The. Employees may have some sort of disagreement in which managers will need to step in and mediate. Background of the … The Practical Coach and Coaching and Counseling provide excellent information in this area. Meetings are a useful method for gathering employee input and addressing topics that affect the entire team. The Invisible Meeting demonstrates how to stay on track and maintain productivity in meetings even when some or all of the team members are “attending” virtually. This half-day survey course covers such topics as the manager’s role, communicating expectations, delegation, accountability, coaching, and balancing a personal workload with management tasks. Log in now. Learn more on this topics page. Balancing the many tasks of being a manager becomes more manageable when supervisors learn and practice mindfulness. Rather than using a traditional didactic format, team training has evolved into narratives … In yesterday’s Advisor, we related how leaders are becoming more engaged with employees by getting involved in training. Contracted training hours may be used for most training programs. Positive Discipline demonstrates a highly effective 5-step process. Discussing hypothetical scenarios and past events with managers and supervisors is a good way to provide informative training. The participant will be introduced to what a respectful workplace is and given opportunity to explore what are the factors that decrease or enhance collective respect in that environment. Format: Half-Day Training Course. ... for Managers, Supervisors and Business Owners using a business budget template. Our training courses cover the fundamentals of management and more specialized topics. Every employer wishes for a high employee retention rate, but even those with the best of intentions can unwittingly drive away good employees. As a result, our HR training can prove useful for both new managers and experienced supervisors. This training starts with an understanding of some of the dynamics of time and our relationship to it. But, with the proper training, managers learn that there are positive ways to approach these discussions, even when the employee’s performance is not where it needs to be. Gaining the trust and respect of team members is crucial. Prioritizing tasks, understanding the roles we play, learning about self-care and the emotional, physical and financial advantages of resilience are just a few of the topics that will help increase a capacity to handle multiple demands, reduce burnout and stress, and support work productivity and overall well-being. Management & Leadership Skills for Supervisors Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to approach those tough challenges that seem to come up on a daily basis in the workplace. The 10 management training topics below are guaranteed to help improve morale, efficiency and productivity in the workplace. If you want to improve your management and train your employees effectively, CRM Learning has everything you need. Many factors come into play when it comes to engaging employees and making them feel valued; CRM Learning’s video, Interviewing and hiring is equally  difficult for both parties involved. Participants will examine common causes of conflict, when to confront or not to confront, how to address or exit from aggression, issues of entitlement, positional thinking, diversity, and communication errors that lead to conflict. Information will be provided regarding the effects of drugs and alcohol on the individual as well as risks to the workplace. Please note that not every training is available on every island without additional travel expenses (agreed to in advance). Anger is simply dysfunctional communication with a lot of energy behind it. These training partnerships help bring more value to your EAP by keeping us top-of-mind for your supervisors and your employees. Worker productivity and job satisfaction rise when people know their work makes a difference. Call us during regular business hours to discuss your training needs! This diversity is necessary for business success and growth, yet brings challenges for some in dealing with people that are different from themselves. Capability, commitment and chemistry and three important factors in the hiring process. Here are ten topics to include in your new manager training (and why this type of training is still vitally important in 2020 and beyond). The Three Dimensional Interview training video teaches management what to look for when interviewing potential employees. Coaching is a proven tool for maximizing employee satisfaction and productivity. Employee retention is a reflection on management. Today, we examine the results of a recent survey on the top 10 coaching topics … Gaining the trust and respect of team members is crucial. We can’t control others, but we can manage our own reactions and find ways to better communicate our wants and needs while doing our best to remain calm and supportive of others. In 2005, the Ontario government passed the Accessibility for Ontarians with Disabilities Act … L.E.A.D. Management training is the development of knowledge and abilities required to direct people and control resources to achieve goals. The 10 management training topics below are guaranteed to help improve morale, efficiency and productivity in the workplace. This supervisor version of the Harassment Training builds on the information provided in the employee version; outlining managers’ responsibilities in communicating and supporting clear policies, and their responsibilities for timely intervention and reporting. Supervisor Orientation: EAP as a Management Tool. Respect starts with self-care and ends with regard for others. Even if extreme violence may never happen in your company, incidents involving threats, disruption, and bullying are on the rise. Check out our management training courses today to hone your leadership and supervisor skills and advance your career. Leadership Training Timing. Whether you are meeting compliance needs, helping your team become more resilient through change, or teaching soft skills, we can customize you a training … Management and supervisory skills are essential in the workplace. Discussing performance issues can be difficult for a manager. This isn’t your grandparent’s new manager training – literally. Some of the topics you can expect to learn about when you take our new manager training … This training increases awareness and lowers risks for participants. There will be times during business operations where managers will encounter some form of conflict. We also can customize each topic to your company and work environment, including your policies and procedures as necessary. Managing based on employees’ functionality is also reviewed, with tips for managing healthy, dysfunctional, and pathological employees, as well as “emotional terrorists”— employees that use emotions as weapons to create office chaos. Every employer wishes for a high employee retention rate, but even those with the best of intentions can unwittingly drive away good employees. But in order to be effective, meetings have to be well run. 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