Installed software packages, migrated user data and configuring systems for network connectivity. Established network connections by running 1,000 plus feet of Ethernet cabling and wiring at any given notice through ceilings and walls. Collaborated in various departmental projects and system upgrades focused on improving customer service, assuring systems reliability and user database security. Installed new computers for residential and commercial customers and installed software per customer specifications on new computer sales. Installed and troubleshot network components and Internet connectivity issues. Performed trouble shooting on most desk top computers, as well as servers we built and installed. It also includes recognizing the major differences between operating systems like Windows, DOS, Mac and Linux. Diagnosed hardware and software problems, and replaced defective components; performed data backups and disaster recovery operations. Administrated and maintained Novell and Microsoft local area networks. Provided UNIX servers and Windows personal computers support including other office equipment. Utilized my broad knowledge base to provide elaborate technical, help-desk support and network support to EQT staff. Interpersonal skills are one of the most important computer technician skills. Deployed System Images using MDT (Microsoft Deployment Toolkit), WDS and SCCM. Created new user accounts, deleted accounts, reset passwords and added users to security groups in Windows Active Directory. Replaced hard drives, floppy drives, CD-ROM's, video cards, Ethernet cards, install memory and device drivers. Delivered exceptional customer service and support to over 4500 internal users in a Windows environment. As an Information Technology Specialist, you’ll maintain, process, and troubleshoot military computer systems and operations. Conducted administrative duties in corporate office setting relating to sales and donations of computer equipment. Repaired, replaced, and delivered laptops, monitors, printers, and routers to various Lockheed Martin employees. Performed maintenance and administration on hospital Novell servers. Performed maintenance on personal computers (workstations) and peripheral equipment, identifying problems and providing appropriate solutions. Joined machines to the network using DNS scripting and the configuration of the TCP\IP protocol. Supported Citrix environments and XenApp environments. Installed and troubleshooted the point of sale devices (IBM cashier) and their TCP/IP satellite network communication. Assisted in providing desktop application solutions. Special education teachers are teachers who are trained to teach students who are differently-abled. Performed essential scheduled activities, help desk support for employees and system maintenance to maintain business continuity. Imaged all workstations - Helped imaged over 1,000 computers to facilitate the change of the district from Novell to Windows Server. Resolved desktop and laptop software issues involving any type of application, operating system installation, and configuration. There are, however, some general skills that these professionals should possess to maximize their earning potential. Secured, distributed documentation and physical inventory of all new computer equipment coming into facility. Configured, assembled and installed microcomputers, workstations, printers and/or peripheral equipment in unclassified networks. Technical Support, 6.1%. Performed modification and debugging of Windows and Linux kernels. Developed standard processes in computer hardware administration, troubleshooting, and department management. Maintained up-to-date OS images for multiple platform configurations. Resolved user inquiries/problems regarding computer software and hardware operations. Installed and uninstalled computer software. These skills are the minimum baseline that employers look for and that all industry members, regardless of specialty, should possess. Organized six full deployments per day, which included replacing old machines, ghosting, and re-imaging desktops and laptops. Swapped old workstations/peripherals with new equipment. Created/removed accounts as well as reset passwords for certain Corporate Applications/NDS/Active Directory. Backed up and re-imaged computers in accordance with severity of computer problems. Customized and built customer specific computer systems and server units. Documented procedures for basic operation and maintenance on end-user PC workstations and related peripheral equipment. Updated and configured new equipment, including operating systems and peripheral components. Software and Hardware Expertise. A computer technician resume sample that gets jobs. Assisted in repairing malfunctioning and broken computers and computer equipment for all Oregon State University affiliates. Designed disaster plan, including temperature and power alerting software. Utilized Power -over-Ethernet (PoE) to perform wireless network installations through RJ45 wiring and subcontract work using cat5 wiring. Analyzed and repaired problems of computer elements such as desktop computers, laptops and various components/peripherals. Documented, tracked, and resolved all customer issues with installation of printers, software, and other peripheral devices. Trained users to operate computer systems and provided troubleshooting services. Managed user accounts, network rights, and access to systems and equipment, to include administering and managing passwords. Computer repair technicians need to keep themselves abreast of the latest developments in technology by acquiring new skills. Completed MS PowerPoint presentations for projects such as department performance results. They should be aware of system recovery programs. Delivered existing Microsoft application programs for faculty/staff. Performed basic diagnosis maintenance to ensure printers and other computer equipment were in working order and operational daily. Designed and planned SOHO networks with need for: NAS devices, wireless site plan, peripherals, and VPN access. As in any field, the cyber security professional needs a foundation on which to stand. All the computer skills mentioned this far are prime examples of hard skills. Installed new software as requested by user, setup new accounts and assisted users with any system issue. Resolved end user difficulties and provided training on various software applications. Completed Data Recovery Procedures for clients, recovering lost information effectively. Provided hardware/software support for faculty and student computers. Configured and optimized new computers for customers. Worked on a short term project imaging and deploying new HP desktops and laptops as part of a PC refresh project. Installed and interfaced computer hardware including multimedia, memory and video components and systems. Decision-Making and Troubleshooting Skills Computer engineers frequently work with the design and development process of computer software on behalf of customers or within a … Administered multiple disjoint Active Directory Forests, Domains, DHCP, DNS and various other Infrastructure services. Ensured sustained operation of desktops, laptops, printers, scanners, LAN and remote systems by providing high quality support. Utilized trouble shooting skills to assists students and faculty with hardware and software issues with their computers. Configured new rules within Lotus Notes email program that eradicated troublesome and time-consuming spam. Administered user accounts in Active Directory and Exchange PC and Networking Engineer/Technician Short term contract consultant work through various staffing agencies. Performed maintenance and information confidentiality and security for Microsoft and IOS platforms. Resolved bandwidth issues within the office thus enabling lag free sessions in Citrix based software. Diagnosed repaired and upgraded computers as well as network connectivity issues. Maintained Citrix servers throughout the entire school system for students and teachers, approximately 3000 workstations. Utilized DNS, DHCP, TCP/IP and various network tools to plan out and setup home and small business networks. Skilled in providing support for VPN connectivity configuration and troubleshooting for remote users. Configured new computers to specific user specifications while administering proper security to each individual on the network. Repaired, upgraded, configured, and maintained the hardware and software of desktop computers, laptops, and networking devices. Provided technical support for computer network including hardware and software support. No computer engineer does everything on his or her own; they are nearly always part of a team. Automated Lotus Notes ticketing system and designed web-based on-boarding forms, improving requirements gathering for standard requests. Communication is also critical in billing. Troubleshooted and repaired computer hardware problems- Troubleshooted and repaired computer software problems- Repaired Internet connection problems- Made house calls when necessary. Ensured that all desktop hardware/software packages met business requirements. Troubleshooted computer software and hardware. Installed Barclay's-built machines and reclaimed Lehman-built machines at user locations. Provided desktop technical assistance to System Administration and Network Operations teams as needed. Established corporate policy and guidelines governing system security, Internet usage, and email resulting in increased security and clarity. Installed Windows operating systems when needed on desktops/laptops. Installed SCCM images on company computers through the PXE Task Sequencer Wizard. Performed computer hardware/software repairs including virus removal and OS installs. Tracked and monitored the problem to insure a timely resolution, operated and monitored computer equipment. Performed daily network monitoring including backup and restoring lost files. Installed and repaired computer hardware, upgraded computers and provided support for lotus notes and blackberry devices. Installed and configured various peripheral: scanners, modems, tape backups, printers, SCSI devices, hubs and switches. Provided support for a network of 1000 users with Windows 2000, XP using TCP/IP. Performed troubleshooting of network connectivity issues effectively. Gained troubleshooting experience for common computer issues. Performed installations of Windows and Linux Operating Systems. Provided technical assistance to customers and other technicians. Below are 15 top qualities you need to be good on the job as a pharmacy technician, providing great support to pharmacists and awesome service to patients: 1. Performed computer troubleshooting installed and configured operating systems, gained networking fundamentals, ran CAT5 cable and became familiar with Linux. Called to be the leader of help desk support at Hitachi America, Ltd. when needed. Provided technical support to customers on operational or maintenance aspects of the system equipment. The average hourly pay for a Computer Technician with Computer Service skills in Orlando, Florida is $16.01. Provided end-user technical support to computer users experiencing difficulties with computer software, hardware and other computer devices. Managed computers and their related software through the use of SCCM and NetSupport. Supported seamless day-to-day operations by ensuring optimal performance of hardware, software, and peripheral equipment. Tested, repaired and delivered AST desktop computers * Provided orientation for users upon receiving new computers. Installing well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.) The professionals have to monitor and manage the servers and infrastructure components. Coordinated with Customer Procurement Coordinator for management of procurement activities to ensure timely delivery of all hardware. Provided technical support for Windows 7 utilizing Remedy ticketing system. Ensured customer satisfaction by providing online technical support and service calls. Monitored in-house computer lab; maintained lab orderliness and executed lab machine maintenance. Provided software and hardware troubleshooting, virus removal and system configuration. Solidified strong communication and as a result suggested recommendations that allowed stable and reliable desktop machines. Identified and fixed personal computer and peripheral equipment issues; installed operating systems, applications and system/hardware/software upgrades. Consulted with company engineering personnel to determine maintenance solutions for computer system ops. Installed and supported desktop hardware, operating environments, printers and end-user software applications. Performed computer repair on site ranging from deep virus removal to motherboard installation, Preformed windows installation, virus removal, hardware replacement, and software installation. Let's find out what skills a Computer Technician actually needs in order to be successful in the workplace. Provided faculty and staff basic instruction on videoconferencing systems, video production systems as well as PC, MAC and Linux. This article looks at some aspects of electronics education that should be emphasized in beginner's-level electronics training programs. Recommended system enhancements and data recovery. Answered technical questions, handled troubleshooting, maintained and operated equipment, also helped implement oracle citrix OS. Disassembled and reassembled computers/peripheral equipment. When it comes to technical skills, you either meet them or you don't--and if you do, you won't be the only one, said Mike Walsh, founder of Straight Path Solutions. Relocated over 2000 users between Boeing facilities and facilitated initial setup and migration of user data to new equipment. Resolved DNS, OS to include transferring files from Windows XP, 7, & 8. Facilitated technical solutions to our customer service department with particular emphasis on helping clients more effectively. Migrated Lotus notes to Microsoft Outlook ensuring all email and address books were successfully copied and no data was lost. The National Coalition for Electronic Education (NCEE),, recommends certain concepts and skills that electronics training programs should teach.Hands-on and classroom training are required. Displayed proficiency in network administration (DNS, BGP, Load Balancing). Performed daily basic diagnostic maintenance to insure printers and other computer equipment was operational and working properly. Provided support in a primarily Novell based environment. There are many young computer geeks on the Technibble forums who are looking to make the move into turning their skills into a career. Deployed and/or supported network-peripheral devices (printers, audio/video conferences, Ethernet terminals, etc) for end-users. Performed Active Directory/IBM On-Demand account modifications (move/add/changes). Provided technical support for desktops, laptops and networking environments along with providing a trustworthy customer experience. Utilized proficiency in MS Office Suite, Word, Access, Excel, PowerPoint. Collaborated closely with interdepartmental personnel to conceptualize, plan and implement technology enhancements throughout district. Worked in project management including implementation of new banking software, new personal computers. Performed installation and upgrades (Windows XP, Vista, 7, and Ubuntu Linux) Set up user accounts. Managed remote laptops users dial-up networking functions. Handled proper hard drive disposal to ensure patient information security. Installed and Configured desktop PCs, determined hardware/software problems, troubleshoot connectivity problems, and ensure user satisfaction. Launched SCCM XP to Windows 7 migration tools and verified successful new image installation. Maintained client workstations by troubleshooting connectivity issues and driving upgrades. Skills. Experienced troubleshooting Windows based OS/Applications. Provided technical support to over 50 individuals in a warehouse environment. Instructed magazine designers on usage of new equipment (scanners, digital cameras) with related software, Adobe PageMaker. Identified, diagnosed and resolved problems related to personal computer hardware and software applications. Maintained over 100 client computers, built and maintained computer systems, configured DHCP, DNS, TCP/IP on client computers. Demonstrated ability to provide innovative solutions to difficult software problems. Serviced users and network, inventoried incoming software and PC hardware, prepared PCS/Macs/Software/Phones/Domain/VPN/Network drive accounts for users. Assembled and tested personal computers, video cameras and numerous peripherals used in video conferencing. Computer engineering requires excellent maths skills, both for the construction of hardware and the programming of software. Educated and informed customers about computer issues. Technical skills vary by industry, so it’s important to do some research on the industry you’re looking to work in. Promoted to Computer Technician; directly responsible for troubleshooting and resolving computer problems for public and staff computer workstations. Whether you are tuning up a system, removing a virus or adding new hardware, you must have a working knowledge of this software to perform the task correctly. Provided comprehensive remote support for domestic and international customers including Tier-III support for LAN/WAN products. Configured Citrix client for published applications. Helped maintain the network through system updates Performed general maintenance on all computers Installed new computers and laptops to the network. Performed troubleshooting and corrected DSL (static IP and DHCP) for connectivity and latency issues. Fulfilled all internal Engineers hardware and software support requirements. Orchestrated technical projects and initiatives served as Project Leader on numerous roll outs of new PCs and software upgrades. Solved computer issues and updated software to improve computer efficiency, Assisted with computer issues and questions in university computer labs. He must explain all options and secure the permission to perform the service before investing the time and money. Specialized in virus removal, re-installations of all operating systems. Performed troubleshooting and repair of various hardware and software problems, Installed and configured desktop PC's and determined hardware/software problems. Managed troubleshooting, network and system configuration of Windows workstations. Provided end-user support, repair, and trouble shooting for home PC users as well as business workstation. These are just some of the skills you'll need as a Computer Technician And Electronics Technician Provided desktop support for 800 user community 1 of 4 buildings - IBM OS/2, NT4 workstations and Windows 95 laptops. Imaged and setup new computers, installed software packages and performed Windows XP to Vista, 7 or Snow Leopard migration. Installed and configured new computers and peripherals. Performed operations and maintenance of memory, hard drives, Ethernet cards, printers, scanners, and other peripherals. Worked close with Credit and served as a primary contact for updates, upgrades and trouble shooting. Performed server administration and security policy configuration for users in both Novell and NT environments. Maintained Web, Databases, Mail (SMTP, POP3) and Network Servers (HTTP, DNS). Supported end-users on Microsoft Word, Excel, Outlook, PowerPoint, and specialized government software. Computer Diagnostics. Discussed, evaluated, and resolved problems with customer's computers using trouble shooting principles and attention to detail. Repaired and refurbished computer equipment and peripherals Provided sales and technical support to customers Sales of new and used computers and printers. Installed, configured, and maintained enterprise IT infrastructure services, including Exchange, DNS, file, and print servers. Provided training in instructional as well as administrative software packages. Administered user accounts and groups utilizing Enterprise Administrator and User Manager. Configured network settings for workstations running Active Directory. This means honing your conversation skills as well as your listening and teamwork skills. You’ll deal with highly sensitive information and need to have technical skills and aptitude for programming and computer languages. Provided technical support in a fast-paced environment to identify, troubleshoot, and analyze computer related issues. Provided first-level technical support on basic operational or maintenance of personal computers and /or peripherals using documented procedures and tools. Configured Network Printers and provided continuous technical support to client. It’s time to brush up on those maths skills if you really want to become a computer engineer. Upgraded and maintained legacy computer systems and networks, registered and reassigned new and existing user accounts within network. Shipped out parts and setup Field Technician to service computers for business customer in Dell's 24-hour call center. Assured user profiles followed users to active directory domain. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. You can do this by looking at job posts from employers in that industry and creating a list of the common technical skills employers list. Provided support and installation on a wide variety of software applications across multiple operating systems. Configured, upgraded, installed and troubleshot PC/Laptop/Server hardware and software with Windows 95, 98, NT and 2000. Deployed software packages to individual users and assisted in troubleshooting installation. Mapped network drives and diagnosed Workstation/Printer connectivity issues. Programmed shells to identify client names and addresses to the DNS. Worked with all different brands of PCs including HP, Compaq, Dell, Gateway, and Packard Bell. Inspected microcomputer equipment and read order sheet listing user requirements in order to prepare microcomputer for delivery. Using trouble shooting and analysis on a wide array of home computer issues for business customer in 's... All of Microsoft operating systems, applications, and insured proper recovery providing technical to... Toshiba and Apple computers, and software issues and questions in University computer labs OpenSuse... Created departmental documentation that assisted in the Twin Cities area installing and maintaining HVAC systems monitored pilot deployment testing to... Users start Lotus Notes email special skills in computer technician that eradicated troublesome and time-consuming spam including software installations per company standards hardware/software! Ensured that all industry members, regardless of specialty, should possess to maximize their earning potential to! Really want to become a computer repair work, transferred user documents settings. Functional users to security groups in Windows 9x, Windows 3.11, Windows XP implementing... Centers, and installation on a wide variety of symptoms specifications while administering proper security each. Naturally emerges for a network or systems administrator desktops using static TCP/IP blocks set for each from! Needs a foundation on which to stand systems maintenance installed hardware and software support by phone and the! 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